“As a Group, we have poured large amounts of money into I.T. in recent years. Nevertheless, we appear to be worse now, than when we started. While we have a lot more data, and a lot more reports, we seem to have even less information. How can we improve the I.T. Function, while at the same time reducing costs, so as to have something to show for our investment?”
Overview of Changes
The IT Departments from the 4 companies comprising the Group, were replaced by a single IT Department based at Group HQ. In addition to the substantial headcount reductions, multiple systems were eliminated, spending on licenses was dramatically reduced; as were the number of servers. Maintenance contracts and Consultancy services were also substantially reduced. The annualized cost savings from the project were calculated to be €800k.